Case Studies

Whistler Housing Authority embarked on a digital transformation journey to modernize its legacy systems and improve service delivery for affordable housing in Whistler. Guided by insights from the Digital Transformation Leadership program, WHA streamlined its operations, automated routine processes, and enhanced user experience for both staff and residents. This case study highlights how embracing digital innovation can drive meaningful change in non-profit housing.

The City of Maple Ridge is navigating its renaissance through cultural and digital transformation. By participating in the Digital Transformation Leadership Program, the city’s leaders were able to collectively develop a shared understanding of digital transformation levels, operational vs. customer service benefits, and more. This diversity of perspectives enriched their experience and allowed them to actively share and implement their learnings across the organization.