Digital Transformation

Explore insights, strategies, and success stories for driving digital transformation and leveraging technology to create value in the digital-first world.

Whistler Housing Authority

Whistler Housing Authority embarked on a digital transformation journey to modernize its legacy systems and improve service delivery for affordable housing in Whistler. Guided by insights from the Digital Transformation Leadership program, WHA streamlined its operations, automated routine processes, and enhanced user experience for both staff and residents. This case study highlights how embracing digital innovation can drive meaningful change in non-profit housing.

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Improving Systems and Processes - Christo Carstens-Jansen -DTL

Launching a Project Support Office: A Journey of Leadership and Impact at PwC Canada

“I’m passionate about the DTL program. It’s essential to try new things and continuously think outside the box to by challenging the status quo and working towards improving systems and processes. It’s incredibly rewarding to look back and realize you’ve made a difference and built trust among a community of problem solvers.”

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Managing Digital Transformation Process - Ciana Zhou

Unleash Your Leadership Edge: A Breakthrough Journey

“The Digital Transformation Management Program has given me a deeper understanding of the importance of managing the digital transformation process and using digital technology as a tool. It also allowed me to reflect on my communication and leadership skills, leading me to embrace the learning journey, encourage teamwork, and celebrate success as a team.”

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Digital Transformation Journey - David Gilbert

Igniting Success in Canfor’s Outstanding Digital Transformation

“The Digital Transformation Management Program changed how I view many of the projects we were already doing. Learning the terminology opened my eyes to our changes and how they all fit together. Coming into a project with the right tools and explaining the big picture with the right terminology has resulted in more buy-in from everyone involved.”

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Strategic Planning Transformation - City of Maple Ridge DIAL

City of Maple Ridge

The City of Maple Ridge is navigating its renaissance through cultural and digital transformation. By participating in the Digital Transformation Leadership Program, the city’s leaders were able to collectively develop a shared understanding of digital transformation levels, operational vs. customer service benefits, and more. This diversity of perspectives enriched their experience and allowed them to actively share and implement their learnings across the organization.

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